Planned in advance. Deployed in an emergency.

We design your protection plan

When you sign up, a specialist walks your property with you. We look at the roof, siding, the vegetation around the house, your water options, and how a truck gets in. Together we settle:

• How many impact sprinklers you need, and exactly where they go
• Whether your layout calls for a high-volume pump
• Where your water comes from
• The hose runs and fittings that connect it all

On water: where a municipal supply is available and local regulations let us connect, we'll use it. But that supply often isn't there when you need it most during a fire, so we plan an independent backup too: our reservoir, your pool, a lake, a well, or a pond.

The agreed layout becomes your plan on file. Our visualizer is a fun way to picture it, but it's for demonstration only; your real layout is set during the free assessment.

You pay a simple seasonal fee

Instead of buying thousands of dollars of gear that sits in a shed all year, you pay a low monthly fee across the wildfire season, the six months from May - Oct, with a six-month commitment. We keep our equipment maintained and staged for the season, ready to load out and deploy the moment it's needed. See pricing.

A wildfire threatens your property

Deployment kicks in when an official government wildfire alert, like an Evacuation Alert or Order, covers the area around your property, within the parameters set in your assessment. We may also deploy ahead of an official alert, at our own discretion, when we judge the risk warrants it.

Once that happens, we commit to being on your property within 48 hours, and we'll usually be there sooner. When several homes need us at the same time, the properties most exposed to the fire go first. We plan to cap how many homes we take per area so this math holds even on the worst anticipated days; here's how we sized for it.

Our crew loads the truck and drives to your property. Working from your pre-agreed layout, they:

• Set and anchor sprinklers across the roof, walls and perimeter
• Stand up the pump and reservoir and run the hoses
• Prime the system and leave it ready to run

We start it remotely once ember risk begins, so your water isn't spent before it matters. The plan already exists, so there's nothing to decide in the moment, and we deploy whether or not you're home.

We remove everything when it's safe

Once the threat passes and it's safe to return, our crew comes back to shut the system down and haul it all away. Your property goes back to normal, and your gear goes back on the truck, ready for the next threat.

Our commitment, and the exceptions

Once you're under a signed service agreement, our commitment is to be on your property within 48 hours of a qualifying wildfire alert. We sized our crews and equipment against a worst case, modelled on the 2023 McDougall Creek fire in West Kelowna, and in that model every customer's home was reached in time.

The exceptions are events beyond our control, for example fire conditions that impact the safety of our crew, road closures, or entry restrictions that prevent access. Your service agreement will set out exactly how those work, in plain language. We don't hide them in small print.